Privacy Policy

Last Updated: December 1, 2025

Welcome to Releafly! Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and share your information when you use our website and services. Our goal is to be as transparent as possible to help you make informed decisions.

What Information We Collect

To connect you with our network of debt relief partners, we need to collect some information about you and your financial situation. This includes:

  • Basic Contact Information: Your name, email address, phone number, and mailing address.
  • Debt Information: The total amount of debt you have, the type of debt (e.g., credit card, tax, mortgage), and information about your creditors.
  • Technical Data: Your IP address, browser type, device information, and how you interact with our website (pages visited, time on site). We collect this using cookies and similar technologies.

How We Use Your Information

We use the information we collect for one primary purpose: to help you find a debt relief solution.

  • To Connect You with Partners: The core of our service is sharing your information with our network of vetted debt relief companies. They use this information to evaluate your situation and contact you with offers.
  • To Improve Our Services: We analyze technical data to understand how users interact with our site, allowing us to improve the user experience and make our service more effective.
  • To Communicate with You: We may use your contact information to send you helpful resources, updates on your request, and information about financial wellness. You can opt-out of these communications at any time.

Who We Share Your Information With

We only share your information with parties who are essential to providing our service. We do not sell your data to third-party marketing lists.

  • Our Debt Relief Partners: When you submit a request on our site, we securely transmit your information to up to five of our trusted partners who specialize in the type of debt you have.
  • Service Providers: We work with companies that provide services like web hosting, data analytics (like Google Analytics), and security. These providers are contractually obligated to protect your data.
  • Legal Requirements: We may disclose your information if required by law, such as in response to a court order or subpoena.

Your Choices & Rights

You are in control of your information. Here are the rights you have:

  • Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email.
  • Access and Update: You can request a copy of the information we have about you or ask us to update any inaccuracies.
  • Data Deletion: You can request that we delete your personal information from our systems.
  • California Residents (CCPA): You have additional rights under the California Consumer Privacy Act, including the right to know what personal information is being collected and the right to say no to the sale of your personal information (although we do not sell your data in the traditional sense).
  • EU Residents (GDPR): If you are in the European Union, you have rights under the General Data Protection Regulation, including the right to data portability and the right to restrict processing.

How We Protect Your Information

We take the security of your data very seriously. We use a variety of physical and digital measures to protect it:

  • Encryption: Our website is protected with 256-bit SSL encryption to secure the data you submit.
  • Secure Servers: Your information is stored on secure servers with limited access.
  • Limited Access: Only authorized employees who need the information to perform their jobs have access to your personal data.

Cookies & Tracking

We use cookies to improve your experience. You can control these through your browser settings.

  • Essential Cookies: These are necessary for the site to function and cannot be disabled.
  • Analytics Cookies: These help us understand how you use our site so we can improve it. These are optional.
  • Marketing Cookies: These help us and our partners measure the effectiveness of our advertising. These are optional.

Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us.

Email: privacy@releafly.com

We are committed to responding to all inquiries within 48 hours.